Your wallet would be funded immediately your transfer is reflected on the Blockchain.

The transfer fee could have been deducted from the total BTC sent on platform you transferred your BTC from.

The account can be found on the Buy Page when logged in to the platform.

A screenshot (proof) of the transfer or deposit should be uploaded after the transaction has been initiated on the platform.

Yes, you can Sell your BTC in either USD value or BTC value as long as your proof uploaded shows either of the value (USD or BTC) the transaction would be processed.

Rates at which a transaction was processed can be found in your Transaction History

You can set your preferred bank account details in the Bank section from the Menu and you can also state a different account to withdraw your funds to from the withdrawal page without changing your preferred bank account.

A government ID is needed to prevent fraud only when buying BTC from the platform above ₦50,000

Only an upload of your government issued ID (front side and back side) and a selfie of the owner holding the ID card matching your profile name is needed.

Your KYC upload could have been rejected if the upload was not visible enough for confirmation, if the name does not match the profile account name, if the picture in the ID and the person holding the ID card do not match or if the ID number typed in and the ID in the upload do not tally.